Every DLX product is supported 8
hours a day, five days a week by our support engineers. An DLX
engineer will assist you with any problems. You are welcome to
contact our technical support team by
firstname.lastname@example.org or by phone
+86-755-33854989 for technical problem.
All DLX products are shipped with a
12 months warranty from the date of production. This period can be
extended to a period of 36 months by the purchase of Extended
Our company warrants that the
equipment shall be free from any defect or damage for a period of 12
months from the date of production. And offers a return to base
repair policy on all units outside the Dead on Arrival (DOA) period
as shown in the 'Spares and DOA' section.
If a product is deemed to have a
defect or damage within the appropriate 12 month period (or the
purchased extended warranty period) then the customer should contact
Sales providing a description of the fault, defect or damage.
Types for Order
Please find in the PDF file